Cosmetics Company LUSH Saves £1M with Analytics

Posted by on Apr 3, 2014 | 0 comments

Cosmetics Company LUSH Saves £1m with AnalyticsUK-based LUSH Fresh Handmade Cosmetics, worked with business intelligence firm QlikView to devise a plan that would save £1m, or about $1.66 million, over the course of two years.  “We selected QlikView Business Discovery as it’s a very easy system for all of our staff to use, even with varying levels of technical experience,” said Scott Silverthorn, head of  data services at the popular cosmetics chain.

This week’s news roundup shows how the beauty industry and retailers in general are freshening up their profitability with the help of analytics.
  • Lush Saves £1m Through Innovative In-Store Data Analytics at ITProPortal: “QlikView’s solution has been used across the entire company with everyone from the retail accounts team to the manufacturing department able to access real-time information. The retail accounts team can look behind the numbers for every store to keep an eye on everything from ledgers, petty cash and other aspects to make sure the finances are as optimised as possible.”
  • LUSH Fresh Handmade Cosmetics Saves £1 Million with User-Driven BI at Information Age: “The QlikView Business Discovery is deployed across the entire LUSH organisation. The retail accounts team uses QlikView to dig into the numbers behind the sales in each shop, to keep an eye on ledgers, petty cash and every other aspect of running the business financially.”
  • Lush Saving £1m Using In-Store Analytics to Drive Sales at Retail Gazette: “Cosmetics brand Lush is giving its shop floor staff access to data analytics to tap into their ‘ambitious natures’ and to drive competition between stores. Using business platform QlikView across its entire workforce, Lush says the technology improves customer service as staff can see if particular products are doing well in other stores.”
  • LUSH Fresh Handmade Cosmetics Cleans Up with Qlik, Achieves Savings of £1 Million at MarketWatch: ” QlikView is also used in LUSH’s manufacturing department for stock management, allowing the team to facilitate orders between the factory and the shops and keep an eye on stock position around the country. Equally, QlikView has helped LUSH to get a view of its sales and stock which has led to improvements in forecasting and sourcing of key ingredients from ethical suppliers. This means that LUSH Cosmetics can maintain freshness through its supply chain.”
  • Appy with Your Skin Care? New Technology Helps Consumers to Match Products to Their Needs at CosmeticsDesign.com: “Advanced cosmetic technology has seen great success of late and now there’s an app that takes the work out of matching a skincare product with that of the individual need of the consumer.”

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